Frequently Asked Questions

Q: Shelf Life - What is the shelf life of Star products?
A: The shelf life differs from product to product. Click here to view specific product shelf life.


Q: Date Codes - How do I read the date code that is imprinted on the cap or jar?
A: STAR has a different date coding system for each of its products. Please e-mail us at postmaster@starfinefoods.com with the following information: product, UPC number and date code in question and we will respond to your specific question.


Q: Where can I find Nutritional Information for STAR products?
A:  Click here, for the Nutritional Facts by products.


Q: Where can I purchase Star products?
A: Because our distribution is ever expanding, contact us at postmaster@starfinefoods.com with the Star product(s) you are looking for and where you are located.


Q: Can I order products directly from you?
A: We currently do not handle mail-order or online orders. If this changes in the future, we will announce it formally on our web site.


Q: Why do my olives have mold on them?
A: If you see mold when you first open the jar, take it back to the store where you purchased it for an exchange. However, if mold has developed in a jar after a period of time, the open jar could have picked up mold spores from other items in the refrigerator. Please discard the product.


Q: What are the white spots on the olives, and are they harmful?
A: This is a naturally occurring result of the olive undergoing fermentation. It is harmless, and does not affect the taste of the olives.


Q: Does wine vinegar have any alcohol?
A: No, the product "wine vinegar" only states the source of the vinegar, which is wine. All alcohol in the wine is converted to vinegar by fermentation.


Q: What is the difference between Extra Virgin, Originale, and Extra Light Olive Oil?
A: Extra Virgin Olive Oil is cold-pressed with a maximum acidity of 0.8%. Originale is 100% pure olive oil that is fresh-pressed, with a milder flavor than Extra Virgin and maximum acidity of 2%. Extra Light is a mild olive oil that is a blend of refined olive oils with varying amounts of Extra Virgin Olive Oil.


Q: Are STAR products gluten-free?
A: The following STAR products are gluten-free: Oilve oil, Wine Vinegar, Greek Pepperoncini, Capers, and Rice Vinegar.